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Warranty
Thanks for shopping at Winees. We hope you love your purchases, but if you’re not totally satisfied with the products , we are always here to help.
1.1 Warranty Period
We promise to provide free warranty service if your camera product faces any problems during normal usage.The specific warranty period depends on the product description provided at the time of purchase.The length of our warranty period not only shows our confidence in our products but also signifies our commitment to ensuring quality.
1.2 Warranty Coverage
Winees provides warranty service and official customer support, which only apply to new products purchased from Winees official website、AiDot official website、official stores on Amazon. The following issues are not covered under warranty:
1.3 Warranty Period
Our limited warranty period for cameras is twelve (12)months since the invoice date.
1.4 Warranty Services
If your camera malfunctions during the warranty period,you can contact our customer service for repair services.If the repair process is not sufficient,we will assist you in product replacement or providing a refund.
1.5 Different Countries/Regions Warranty Policies
Due to the differing legal regulations regarding warranty policies in different Countries/regions,we cater to each location’s specific warranty handling process.
Contact our Customer service center for more information.